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OnTrack

Startup Idea 10 min read

Project Overview

Role
Product Strategist & Solution Designer
Duration
1 year
Tools
Figma, User Research, Design Thinking Framework, Product Strategy
Focus Areas
Behaviour Change, Productivity, Gamification, Financial Incentives

Summary

OnTrack is a gamified productivity and accountability platform designed to help individuals build better habits, achieve personal goals, and improve financial discipline.

The platform combines traditional task management with behavioural psychology principles by introducing accountability mechanisms, financial incentives, and social motivation. Users are encouraged to complete their goals through a "commitment jar" model, where failing to complete tasks results in a financial consequence, while successful completion reinforces positive habits.

The objective was to design a solution that moves beyond simple task tracking and addresses the deeper challenge behind productivity: maintaining motivation and accountability over time.

1. Discover: Understanding the User Problem

Background & Opportunity

In an increasingly digital world, individuals have access to countless productivity tools, yet many continue to struggle with procrastination, maintaining consistent habits, managing competing priorities, and staying accountable to personal goals.

Existing productivity applications primarily focus on task organisation, but fail to address the behavioural challenges preventing users from completing those tasks.

How might we create a system that transforms motivation from an internal challenge into an external accountability mechanism?

User Research & Insights

💡 Insight 1: Planning ≠ Execution

"I know what I need to do, but I struggle to actually start."

Users could easily create task lists but struggled with follow-through and completing commitments.

Opportunity

Shift focus from task creation to completion behaviour.

🤝 Insight 2: Accountability Drives Action

Users were more likely to complete commitments when faced with social accountability, financial consequences, and visible progress.

Opportunity

Introduce meaningful accountability mechanisms to encourage follow-through.

🎯 Insight 3: Productivity Needs Emotion

Traditional productivity tools felt transactional, lacking motivation, achievement and reward.

Opportunity

Apply gamification principles to create a more engaging experience.

2. Define: Problem Statement

User Problem

Students, entrepreneurs, and young professionals struggle to consistently achieve their goals because existing productivity tools focus on organising tasks rather than addressing motivation and accountability.

How Might We Statement

How might we help individuals stay accountable and motivated to achieve their goals by creating an engaging productivity experience?

Target Users

🎓

Jim

University Student, Age 18
Bio
Jim is a first year student at UNSW studying Commerce, with a passion to thrive in the accounting field in Sydney.
Pain Points
Struggles balancing social life and study, creates task lists manually, gets distracted while planning, finds maintaining discipline difficult.
Needs
Simple planning system, automated task organisation, external motivation.
💼

Vanessa

Young Entrepreneur, Age 23
Bio
Vanessa is a driven and creative 23-year-old entrepreneur who has embarked on a journey to establish her own design brand.
Pain Points
Overwhelmed by competing priorities, struggles capturing creative ideas, difficulty structuring her day, experiences burnout.
Needs
Prioritisation system, upward trajectory in profits, accountability framework.

3. Ideate: Exploring Solutions

Solution Principles

Based on research findings, the solution was designed around three principles:

Motivate

Create external accountability mechanisms to encourage task completion.

Gamify

Transform productivity into an engaging experience through challenges, rewards, progress tracking, and competition.

Thrive

Help users build sustainable habits through financial discipline, self-improvement, and goal tracking.

Solution Concept

Introducing the Accountability Jar

The core feature introduces a commitment-based reward system where financial stakes drive behavioural change.

How It Works

  • Create goals and tasks
  • Assign monetary commitment ($1-$50)
  • Complete tasks to protect savings
  • Miss deadlines → money goes to jar

Behavioural Shift

Before:

"I should complete this task."

After:

"I have committed to completing this task."

4. Design: User Experience & Prototype

User Journey

The user flow was designed to minimise friction while maximising engagement and accountability:

1

Goal Creation

Users define an objective, set a deadline, and assign a commitment amount that feels meaningful.

2

Daily Planning

AI-powered task recommendations, prioritised schedules, and real-time progress tracking keep users focused.

3

Accountability

Smart reminders, progress updates, and social accountability notifications encourage consistent completion.

4

Rewards

Successful users keep their money, build completion streaks, and unlock achievement badges.

Design Prototypes

Onboarding Flow

Onboarding Step 1 Onboarding Step 2 Onboarding Step 3

Task List & Dashboard

Task List

Accountability Jar Flow

Jar Step 1 Jar Step 2 Jar Step 3 Jar Step 4 Jar Step 5 Jar Step 6

Social Features & Customisation

Friends Avatar Customization

Settings

Settings Settings Page 2 Settings Page 3

Try the Prototype

Test the live app via TestFlight

Login Credentials

Email: mack01@yopmail.com

Password: Test@1234

5. Validate: Testing & Iteration

Usability Testing

Conducted moderated usability tests with 8 participants (4 students, 4 young professionals) to validate the core accountability concept and workflow intuitiveness.

Testing Objectives:

  • Can users understand the accountability jar concept?
  • Does financial motivation encourage behaviour change?
  • Is the task creation and goal-setting workflow intuitive?
  • Do users find the gamification elements engaging or distracting?

Key Findings & Iterations:

💬 Finding #1

"The financial penalty feels motivating but could feel too harsh."

Users appreciated the accountability mechanism but expressed concern about high commitment amounts.

✨ Iteration #1

Introduced flexible commitment amounts ($1-$50 range), optional social accountability as an alternative, and positive reinforcement rewards for streaks.

💬 Finding #2

"I'm not sure how to prioritise my tasks effectively."

Users struggled with prioritising multiple tasks and understanding which to complete first.

✨ Iteration #2

Added AI-powered task prioritisation suggestions, visual urgency indicators (red/yellow/green), and "Focus Mode" to highlight top 3 daily tasks.

💬 Finding #3

"I want to see my progress over time, not just today."

Users expressed desire for long-term progress tracking and visual achievement representation.

✨ Iteration #3

Created a progress dashboard with weekly/monthly completion trends, streak counters, and achievement badges to visualise long-term behaviour change.

6. Deployment Strategy

Phase 1: Pilot Deployment

Launch a beta version, gather behavioural data, and measure engagement with university students and young professionals.

Phase 2: Community Growth

Introduce accountability groups for university study groups, entrepreneur communities, and fitness challenges.

Phase 3: Scale

Expand into workplace productivity, corporate wellness programs, and education institutions.

7. Measuring Success

Adoption Metrics

70%

User Activation

Complete first goal

50%

Weekly Retention

Active after 30 days

+30%

Task Completion

Increase completion rate

5

Engagement

Tasks completed/week

Current Status & Next Steps

OnTrack is currently in Phase 1: Pilot Deployment, with a live TestFlight beta available for early users. The focus is on gathering user feedback, validating the accountability jar concept, and iterating based on real-world usage patterns.

Marketing Strategy for Launch

Target Acquisition Channels

  • University student communities (Facebook groups, Discord servers)
  • TikTok/Instagram content showcasing productivity transformations
  • Partnerships with study influencers and productivity YouTubers
  • Reddit communities (r/productivity, r/GetStudying)

Value Proposition

  • Turn procrastination into progress with financial accountability
  • Build streaks and compete with friends for motivation
  • AI-powered task prioritisation and smart scheduling
  • Visual progress tracking that celebrates wins

Content Strategy

  • Before/after productivity transformation stories
  • User testimonials and success metrics
  • Behind-the-scenes development updates
  • Tips and insights on accountability psychology

Growth Tactics

  • Referral program: Invite friends, unlock premium features
  • Limited-time beta access to create urgency
  • University ambassador program for campus activation
  • Gamified challenges (30-day productivity challenge)